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Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

From Open Source Volunteer to Full-Time Tech Writer

In this talk, Gale describes a little bit about what open source software is and how she used her volunteer experience as an Apache Taverna committer to become a technical writer at Facebook. She describes the tangible and intangible skills…

From Clashing to Collaboration

14% of knowledge workers felt like striking a coworker in the past year but didn't. If you are a technical writer, chances are that you were a potential target. Collaborative authoring comes at a price. It is also at odds…

Do you treat your career like a profession?

b Post Summary There's only you to hold you accountable, to make sure you meet your business and revenue goals. You can apply the same skills business owners, consultants, and executives use to advance their business to advance your career….

How many books did you read last year?

Late last year, I saw an article in the Atlantic that talked about the Decline of the American Book Lover.The Pew Research Center reported last week that nearly a quarter of American adults had not read a single book in the past…

The Art of Personal Branding: How to Tell the YOU Story and Gain New Customers

If you want someone to hire you or your company, you need to be able to tell your story: who you are, what your plan is, and what defines you. There are key points to address at each point in…

Acing Your Techcomm Interview

So many jobs hinge on the interview. Learn what to do, and what not to do, in both phone and in-person interviews for technical communications jobs. From seemingly innocuous questions, to group interviews, to memorable ways to impress and guaranteed…

Two Tricks to Tilt the Scales in Your Favor

Ever wish you could tilt the scales in your favor? Boost your perceived value to others? Have people clamoring for your time and attention rather than having to chase people down while they run away from you?Join us for the…

Do you have a mentor?

When I first started Single-Sourcing Solutions in 2005, I didn't know anything. I thought I did, of course. When I look back from where I am today, I can honestly say I didn't. I was lucky, though. I got connected…