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Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

Deconflict: A User-Centered Approach to Editing for the Military

Military organizations are longstanding discourse communities that often pose unique challenges when it comes to fully understanding needs and preferences while balancing best practices for communication. A user-centered approach that promotes ethnographic study and co-authorship can help technical communicators improve…

Navigating Tech Comm with Geoffrey Chaucer

Most people know Geoffrey Chaucer as the author of The Canterbury Tales, a group of stories so naughty that schoolbooks still censor them now, over 600 years later. Many are surprised to learn that Geoffrey Chaucer also wrote one of…

Advantages of Virtual Teaming Projects for Students, Organizations, and Educators

Project-based learning has long been a hallmark of technical communication academic programs. However, with advances in technology, globalization, and geographically dispersed workforces, students must also learn how to conduct projects as members of virtual teams. This session will explore the…

Stretching Your Technical Communication Skills: Moving Beyond Language Barriers

Never underestimate your ability to see the gaps in conversations, hear the confusions, and understand competing goals in the decision-making process. If you’re in the room and being observant, then you can focus on improving the communication and making sure…

Editing the Work of Non-Native English Speakers

As content ninjas in a global environment, editors often get asked to improve content created by non-native English speakers. While it can be challenging to edit this type of content, knowing the common mistakes can help you be more efficient…

Using Controlled Language to Improve Reuse and Global Readiness

Mindful and enlightened TCs working in a CMS environment maximize re-use and create global-ready content that meets their audiences’ needs while reducing costs and improving efficiency. Controlled Language, implemented correctly, can help you achieve these goals. However, many companies implement…

Localizing your stylesheets – XLIFF in Arbortext Styler

Arbortext Monster Garage, Season 3: Arbortext TC Dojo, Episode 8 Recorded: May 2014 One of the last things that gets localized is your stylesheet. Stylesheets have generated text and that generated text needs to be translated too. (After all it…

Manage your product content like you manage development

Meet compliance and regulatory challenges Medical device manufacturers are facing some very tough challenges today including demand for innovation, complying with strict environmental and regulatory requirements, and shrinking price premiums, not to mention intense competition which demands faster times-to-market. The…