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Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

The Best USB Headsets for Audio and Web Conferencing

Updated: June 2024 – We had a headset die earlier this year and the HyperX remains the best we could find to replace it. If you work remotely—and during the pandemic more people had this experience that ever before while…

How to Create Online Collaborative Whiteboards for Online Trainers

Updated: October 23, 2023 b Summary Solve the online, collaborative whiteboarding problem by using the tools and strategies that professional remote workers, trainers, and presenters use. I have the top 5 options for you—from free to expensive—that you can do…

Why Collaboration Between Techdocs and Marketing is Paramount

In this TC Dojo… Every day we work with SMEs. Our foothold is well established in the R&D/engineering door. But we also have a lot of information that can be useful for sales and marketing. Those groups deal directly with…

Advantages of Virtual Teaming Projects for Students, Organizations, and Educators

Project-based learning has long been a hallmark of technical communication academic programs. However, with advances in technology, globalization, and geographically dispersed workforces, students must also learn how to conduct projects as members of virtual teams. This session will explore the…

Remote For The Win!

Remote work has become the norm during the global health crisis and it isn’t going away any time soon. Many companies are discovering productivity increases even with their staff out of the office and are beginning to announce to their…

The Interplay of UX and Technical Communication

User experience includes every interaction people have with a company and its products…from opening the box to using the product. When using an app to interact with a product, the visual and written content must work together seamlessly to deliver…

Our Level Best – Technical Editing

Attend Live Please be aware! This session will not be recorded. Be there or miss out. This is only one of the reasons why you should always attend a TC Dojo live. As technical editors, how do we know where to…

How to Identify DITA Topic Types (like a Pro)

When you're new to DITA everything seems hard. Even choosing a topic type. New writers lean away from the specialized toward the generic. Teams get inconsistent structures for similar information across deliverables. In this session, Liz Fraley will show you…