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Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

Conference notes from: Content Management Strategies/DITA North America 2010

For the last decade I have made a regular habit of speaking at or attending the DITA NA/CMS conference. This is one conference that provides the opportunity for perspective. As you attend, year over year, you start to see trends…

Dynamic product information delivery systems reduce translation costs

Recently, I was privileged to talk with a customer that implemented Arbortext in 1999: Greg Johnson at Medtronic. Greg heads up what his executives have told him is “the most successful project Medtronic had ever done.”  In this interview, Greg…

Benefits of dynamic product information delivery for life sciences

I was fortunate enough to reconnect to an old friend. I reached out to Greg Johnson from Medtronic and had an amazing conversation about their dynamic information delivery system and the benefits it has to Medical Devices and Life Sciences…

Podcast Posted: Interview with Keith McGinnis, Review Publishing

This week's podcast is an interview with Keith McGinnis. About a year ago, I did some stylesheet work for Keith McGinnis at Review Publishing. Review Publishing produces a weekly free newspaper and online news media portal. They were on their…

SharePoint vs Content Management

We've had a lot of questions lately about whether SharePoint constitutes content management for technical publications and dynamic information delivery. There was also a paper published by the Aberdeen Group about Securing Unstructured Data that made the point, none too…

Podcast Posted: Interview with Rajal Shah, Juniper Networks

This month's podcast guest is Rajal Shah from Juniper Networks. Rajal Shah is the Director of Document Engineering in the Foundation Technologies group at Juniper Networks. FT is the corporate R&D Group at Juniper Networks. His group is responsible for…

Content is King [Arbortext User Meeting]

Juniper Networks has focused on an topic-based documentation and publishing approach for their product documentation for the past 5+ years. Come explore their journey as they began as a vision for “operation efficiency” by migrating from Frame Maker to xml,…

What do you do with an English degree?

Recently my alumni association asked me the following question: One of the most frequent questions we get from students in the English Department is, “So, once I get my degree in English, then what do I do?”  We hear if…