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Key Concept Archive

For more information about how our library science background (and our love of all things metadata) guides the way we catalog information, see the Techcomm and Arbortext Resources page.

How to Create Online Collaborative Whiteboards for Online Trainers

Updated: October 23, 2023 b Summary Solve the online, collaborative whiteboarding problem by using the tools and strategies that professional remote workers, trainers, and presenters use. I have the top 5 options for you—from free to expensive—that you can do…

Frameworks to Manage your Technical Communication Career

In this TC Dojo… Concerned about remaining relevant as a technical communicator? Does climbing the career ladder seem irrelevant in the age of flat organizations and job hopping? This session introduces you to an alternative approach for managing careers: career…

Inside Out or Outside In

From the company’s perspective, it is important to clearly document and describe how each of the functions and features work. From the users perspective it is important they understand how to use the technology to benefit themselves. The challenge for…

The Art of Minimalism

When is a little too little and when is too much too much? Answering this question can lead to confusion and frustration for writers. If you are feeling this way, you are not alone. But what can the arts teach…

Accessibility Basics for Professional and Technical Writers

As we move forward to create a more diverse and inclusive world, delivering accessible content becomes increasingly important. But what do we mean by “accessibility” and why should accessibility be important to professional and technical writers? In this session, Bob…

Chart Busters!

It's Weird Chart Day! In this TC Dojo we explore good charts gone bad! Sometimes it is easier to learn by example and some of the best lessons can be learned from bad examples. Sara Doan walks through some stunning…

Navigating Tech Comm with Geoffrey Chaucer

Most people know Geoffrey Chaucer as the author of The Canterbury Tales, a group of stories so naughty that schoolbooks still censor them now, over 600 years later. Many are surprised to learn that Geoffrey Chaucer also wrote one of…

Writing Accessible Technical Documentation

Learn about principles and importance of accessibility and how to apply current standards to your technical documentation. We’ll provide examples using Microsoft Word and explain how a properly formatted source document is the secret to PDF accessibility success. Erin and…