Independent Validation and Verification Services

Ever wonder whether a sales team has quoted you the optimal product configuration for your situation? Ever wonder if there is another configurations that is a better fit for your budget, your staff, and your project requirement?

PTC sales channel partners who are primarily focused on the flagship products like Creo and Windchill may not know the full capabilities of the various products in the Arbortext suite and they may not know your situation as well as they might if they worked more with technical communicators than IT and engineering professionals. 

As a former channel partner, we know the different licensing structures; as a former customer and user of the Arbortext product line, we know the products inside and out, which situations fit which products best, and which configurations are optimal, from a budget perspective, to best meet your true needs (rather than the needs of the sales team that provided the quote to you).

Ever hired a consultant, who appears vendor-unaffiliated, to help you navigate the sea of products and the sales professionals who dominate that space? Have you ever wondered if that consultant is truly impartial or whether the products that they ultimately recommend are from vendors with whom they have financial relationships?

It's quite a different thing when you need help with Adobe and go to a consultant to declares themselves as an Adobe expert. That's an explicit, declared relationship and you know where everyone stands.

Frequently, as it turns out (and you'd be surprised), consulting companies who claim to be agnostic to vendor products turn out to have deeply held agreements with vendors, receiving commissions on products they recommend that their customer purchases. These relationships are undeclared, invisible in marketing materials and on websites—even while they steer you toward that select set of tools and products from vendors with whom they have a financial interest.

Declaring our financial partnerships has been something we have always done. We've been a customer of nearly every vendor and tool out there. We've been a sales channel partner for PTC/Arbortext and we've been on our own. We've never hidden our motives and, in fact, on many occasions we've told a prospective client that Arbortext is not right for them and forwarded them to a different consultant, sales team, and product that would be a better fit for them — and that results in zero financial benefit for us.

If you want to be confident in the recommendations that someone has given you, then they need to be truly independent, agnostic, and have no financial interest in the outcome of your purchasing decision.

We are the leading independent source of information about Arbortext software. We have no financial relationship with the product or PTC. Our deep understanding of the product suite–it’s functionality, strengths, and weaknesses–comes from decades of experience as customers and former partners.

We are the only producers of books, videos, and programs to support the Arbortext community that were not written, commissioned, or otherwise created through a compensation agreement with PTC.

Having been long time customers of Arbortext and PTC, and having spent over a decade in their value-added reseller partner channel, we have unique insight into the Arbortext solution set and how varying product configurations might better serve your needs than the typical CAD and PLM PTC authorized channel partner. Authorized doesn't mean qualified.