Conference Presentations and Publications

by Liz Fraley, Single-Sourcing Solutions

Our staff members have written a number of books, papers, articles, been listed on U.S. patents, and have given a lot of presentations over the years. This is but a brief list of some of them.

On the various presentation pages, you can find videos from several of our web presentations on one of our YouTube channels. For synthesized event posts (slides and video) for the presentations listed below, see our events site. For articles, papers and book links, check the blog.

Books

• Summers, Janice. Arbortext for Authoring: An Author’s Guide to Getting Started with Arbortext Editor. 2019. Single-Sourcing Solutions, Inc. for Kindle and Print
• Fraley, Elizabeth. Arbortext 102: Best Practices for Creating Arbortext Styler Stylesheets. 2016. Single-Sourcing Solutions, Inc. for Kindle and Print
• Fraley, Elizabeth. Arbortext 101: Best Practices for Configuring, Authoring, Styling, and Publishing with Arbortext. 2016. Single-Sourcing Solutions, Inc. for Kindle and Print
• Fraley, Elizabeth. Adding Custom Actions to OxygenXML Frameworks. 2016. Single-Sourcing Solutions, Inc. for Kindle and Print

In development:

• Fraley, Elizabeth. Arbortext 201: Configuring Arbortext for MIL-STD Doctypes. Single-Sourcing Solutions, Inc. for Kindle and Print (in development)
• Fraley, Elizabeth. Arbortext 104: Omnibus, vol 1.  Single-Sourcing Solutions, Inc. for Kindle and Print (in development)
• Fraley, Elizabeth. Arbortext 103: Best Practices for Configuring, Managing, and Publishing Arbortext Content with the PTC Server. Single-Sourcing Solutions, Inc. for Kindle and Print (in development)

Papers

• Fraley, Elizabeth. “Beyond Theory: Making Single-Sourcing Actually Work”. 2003. ACM SIGDOC Conference Proceedings. ACM Digital Library Citation or download the [PDF 64 KB] 

Training Classes

See the Public Delivery Calendar for a list of active class offerings. General course categories include:

• Arbortext Editor
• Arbortext Styler
• DITA
• MIL-STD

Workshops

• “Arbortext for Authoring Workshop: Getting Started With Arbortext Editor”. PTCUser Conference (Orlando 2023, 2024, 2025), PTCUser Winter Event (Phoenix 2020), Private (Multiple, 2020, 2021). Fraley & Summers.
• “Creating Your First Stylesheet”. PTCUser Conference (Orlando 2023, 2024, 2025), PTCUser Winter Event (Phoenix 2020). Fraley & Summers.
• “Basic Troubleshooting Techniques for Arbortext Stylesheets”. PTCUser Conference (Orlando 2023, 2024), PTCUser Winter Event (Phoenix 2020). Fraley & Summers.
• “Yes, you can have it all! Technical accuracy and marketing pizzazz!” Lavacon (Portland 2019). Fraley.
• “Workshop: How to Attract Opportunities to You” Lavacon (Las Vegas NV 2016), AIIP Conference (New Orleans LA 2017), STC Spectrum (Rochester NY 2017), STC Conduit (Willow Grove PA 2017), STC Lone Star Chapter (Dallas TX 2018), STC Arizona (Phoenix AZ 2019). Fraley & Summers.
• “Automating Social Media” (unofficial workshop for STC Chapter leaders 2019). Fraley.
• “XML Authoring Basics in Arbortext”. Fraley & Summers.
  • (in-person and online regularly since 2010)
  • with optional add-on module MIL-STD-3001(2019)
  • with optional add-on module MIL-STD-40051 (2016)
• “DITA Workshop for Authoring Teams”. Fraley & Summers.
  • (in-person and online regularly since 2010)
  • as “DITA Basics Workshop” STC Spectrum (Rochester NY 2015)
• “A Practical Guide to Shape Your Future” STC Spectrum Leadership Day (Rochester NY 2019). Fraley & Summers.
• “Structured Authoring for Beginners” TC Camp mini-workshop (Washington DC 2017). Fraley & Summers.
  • As a webinar STC Meeting (STC CNY 2021)
• “Metadata and Taxonomy Workshop for DITA Authoring Teams” (in-person and online regularly since 2010). Fraley.
• “How to Think Like a Librarian” TC Camp mini-workshop (Santa Clara CA 2013). Fraley.
• “Arbortext Editor and DITA Basics Workshop” PTC Offices (San Jose CA 2010). Fraley.
• “XSLT and XPath Basics” STC Summit (Phoenix AZ 2014). Fraley.

Presentations

• “Turning MIL-STD 40051 markup into customized commercial publications without having to reauthor”. PTCUser Conference. (January 2024) Summers.
• “OEM Your Product Documentation in Under an hour”. PTCUser Conference. (January 2024) Fraley.
• “Transitioning to Techcomm” (Panel) STC KnowledgeXchange Webinar Series (March 2022). Fraley.
• “Let's Talk About DITA Maps” Boston DITA User Group (August 2021). Fraley.
• “XML Saves Lives” PTC Arbortext Corporate Webinar Series (Virtual 2021). Summers.
• “Tools and Development: Courtship, Commitment, and Relationship Goals” ConVEx (Virtual 2021). Fraley.
• “Inside Out or Outside In” ConVEx (Virtual 2021). Fraley.
• “The Art of Minimalism” ConVEx (Virtual 2021). Summers.
• “Topic Authoring Without Borders” Lavacon (Virtual 2020), TC Dojo (Online 2021). Summers
• “Follow-Up: Hacking Repetitive Publicity Tasks” TC Dojo (Sunnyvale CA 2020). Fraley.
• “How to Hack Repetitive Publicity Tasks and Get Your Life Back!“ STC Summit (Seattle WA 2020). Fraley.
• “Using Warehouse Files to Improve the Overall Findability of Your DITA Contents” STC Spectrum (Virtual 2021), STC Summit (Virtual 2021), ConVEx (Virtual 2020). Fraley.
• “Using Style Guides to Achieve Content Collaboration and Consistency (What Goes In Them and What All Can They Cover?)” ConVEx (Virtual 2020), STC Summit (Seattle WA 2020, Denver CO 2019), Lavacon (Portland OR 2019); as a Birds of a Feather lunch table discussion at CMS DITA NA (Denver CO 2018, Durham NC 2019). Fraley.
• “These are a Few of Our Favorite Things” Arbortext User Conference EMEA (Frankfurt 2019), PTC Webinar (Online 2020). Fraley.
• “Arbortext Styler Update”  Arbortext User Meeting at Solar Turbines (San Diego CA 2019), Arbortext User Meeting at Toro (Minneapolis MN 2018). Fraley.
• “The future is decided by your actions today” Lavacon (New Orleans LA 2020), STC Spectrum (Rochester NY 2019), STC Summit (Orlando FL 2018), STC Conduit (Willow Grove PA 2018), CMS DITA NA (Denver CO 2018), STC Interchange (Lowell MA 2018). Fraley & Summers.
• “Life with Guru D: Adopting a DITA Mindset and Converting Others” DITA NA (Durham NC 2019), STC SD Chapter (San Diego CA 2017), STC Spectrum (Rochester NY 2016), STC Interchange (Boston MA 2016), Lavacon (New Orleans LA 2015). Fraley.
• “How to Identify DITA Topic Types (like a ninja)” TC Dojo (Sunnyvale CA 2018, and reprised due to demand in 2019), PTCUser Winter Event (Phoenix AZ 2020). Fraley.
• “Is Your DITA Output Ugly?” TC Dojo (Sunnyvale CA 2018), CMS DITA NA (Durham NC 2019), PTCUser Winter Event (Phoenix AZ 2020), STC Spectrum (Rochester NY 2020). Fraley.
• “Techniques for keeping up in your profession” (Fraley, panelist) TC Dojo (Sunnyvale CA 2018)
• “Getting the Most Out of TC Camp”  STC Interchange (Lowell MA 2018), STC San Francisco (San Francisco CA 2017). Fraley.
• “Changing the Default Templates in Arbortext Editor” TC Dojo (Sunnyvale CA 2017). Fraley.
• “Advance Your Career Through Self-Publishing” STC Summit (Washington DC 2017),AIIP Conference (New Orleans LA 2017), STC Spectrum (Rochester 2017), STC Silicon Valley (Santa Clara CA 2016). Fraley.
• “The Art of Personal Branding: How to Tell the ‘You' Story and Gain New Customers” Lavacon (Las Vegas 2016), AMWA Webinar (2016), STC Twin Cities (Webinar 2016), AIIP Conference (New Orleans LA 2017), STC Spectrum (Rochester 2017), STC Summit (Washington DC 2017), STC-Twin Cities (Minneapolis MN 2016). Fraley.
  • as ”The Never-ending Interview Story“ Leadership Day at STC Spectrum (Rochester NY 2016). Fraley.
• “Summit Recap” East Bay STC (Dublin CA 2015, 2016, 2017, 2018). Fraley.
• “You Don't Have to Build Software to do DITA” AMWA (Denver CO 2016), CMS/DITA North America (Providence RI 2013), Lavacon (Portland OR 2013). Fraley.
• “Adding Custom Actions to OxygenXML Frameworks” TC Dojo (Sunnyvale CA 2016). Fraley.
• “Two Tricks to Tilt the Scales in Your Favor” TC Dojo (Sunnyvale CA 2016). Summers.
• “Summit Unsession” Panel Moderator, STC Summit (Anaheim CA 2016). Fraley.
• “TC Camp Recap” East Bay STC (Dublin CA 2016). Fraley.
• “How to Use Change Tracking in Arbortext” TC Dojo (Sunnyvale CA 2016). Fraley.
• “Working with DITA Maps in Arbortext” TC Dojo (Sunnyvale CA 2015). Fraley.
• “Repurposing Content for Multichannel Publishing” Lavacon (New Orleans LA 2015), STC San Diego (San Diego CA 2015), TC Dojo (Sunnyvale CA 2013). Fraley.
• “Concepts and Techniques of Library Science (in 3 Parts)” TC Dojo (Sunnyvale CA 2015). Fraley.
  • as “How Library Science Can Improve the Life of Everyone You Know” STC Interchange (Boston MA 2015), STC Spectrum (Rochester NY 2015)
  • as “Library Science: The Baby and the Bathwater” STC Summit (Columbus OH 2015)
  • as “Concepts and Techniques of Library Science” CMS/DITA North America (Seattle WA 2014)
• “Keys and Conkeys in Arbortext: How They Work” TC Dojo (Sunnyvale CA 2015). Fraley.
• “Negotiating and Contracts”  STC Berkeley (Berkeley CA 2015). Fraley.
• “Hot Topic Summit Sum Up”  STC Summit (Columbus OH 2015). Fraley.
• “Bringing Reusability to Your Stylesheets” TC Dojo (Sunnyvale CA 2014). Fraley.
• “Arbortext Content Manager Best Practices for Workspaces” TC Dojo (Sunnyvale CA 2014). Fraley.
• “Fancy Formatting of XML Tables in PDF Output” TC Dojo (Sunnyvale CA 2014). Fraley.
• “Localizing Your Stylesheets: XLIFF in Arbortext Styler” TC Dojo (Sunnyvale CA 2014). Fraley.
• “A Brief Introduction to HTML5” TC Dojo (Sunnyvale CA 2014). Fraley.
• “Advanced Modules: Managing DITA and Docbook Stylesheets in One” TC Dojo (Sunnyvale CA 2014), PTCUser Winter Event (Phoenix AZ 2020). Fraley.
• “Managing side-by-side content” TC Dojo (Sunnyvale CA 2014). Fraley.
• “Arbortext: So Easy A Child Can Do It” TC Dojo (Sunnyvale CA 2014). Summers.
• “To DITA or Not To DITA” TC Dojo (Sunnyvale CA 2014). Fraley & Summers.
• “How Do I Pick The Right Tool For Me?” STC Summit (Anaheim CA 2016), AMWA (Denver CO 2016), Lavacon (Portland OR 2014), CMS/DITA North America (Chicago IL 2015), TC Dojo (Sunnyvale CA 2015). Fraley.
  • as “How to Propose Big Projects” STC Spectrum (Rochester NY 2015)
• “The Power of Single Sourcing” Lavacon (Portland OR 2014). Fraley.
• “Rationalizing the Business of ROI of Technical Communication – A Profit Center or a Cost Center (Fraley, panelist)” Lavacon (Portland OR 2014).
• “Bringing Reusability to Your XML Stylesheets: Property Sets” TC Dojo (Sunnyvale CA 2013). Fraley.
• “Styling Headers and Footers in Arbortext Styler” TC Dojo (Sunnyvale CA 2013). Fraley.
• “Creating Cool Covers in Arbortext Styler” TC Dojo (Sunnyvale CA 2013). Fraley.
• “Creating Your Page Set in 30 Minutes” TC Dojo (Sunnyvale CA 2013). Fraley.
• “Arbortext Styler for Beginners” TC Dojo (Sunnyvale CA 2013). Fraley.
• “Building Your First Stylesheet A look at modules” TC Dojo (Sunnyvale CA 2013). Fraley.
• “Why Go to XML?” TC Dojo (Sunnyvale CA 2013). Fraley.
• “What's In It For Me?” STC Summit (Phoenix AZ 2014), Society of Women Engineers Regional Conference (Davis CA 2014), East Bay STC (Dublin CA 2013), TC Dojo (Sunnyvale CA 2013), Lavacon (Portland OR 2012). Fraley & Summers.
  • as “Influencing Change” STC Interchange (Boston MA 2015), STC Summit (Columbus OH 2015)
  • as “But They Have the Power” STC Spectrum (Rochester NY 2015)
• “Designing Content for Dynamic Output to Social Media”  STC Technical Editing SIG (Webinar 2014), Lavacon (Austin TX 2011), Gilbane (Boston MA 2010). Fraley.
• “Finding the Hidden Treasure in your Dynamic Product Information” TC Dojo (Sunnyvale CA 2013), Lavacon (San Diego CA 2010). Fraley & Summers.
• “Transforming Content Strategies to Component Content Management” Lavacon (Austin TX 2011). Fraley.
• “Will Work for Equity: From Corporate to Entrepreneur” Silicon Valley Code Camp (Los Altos CA 2011). Fraley.
• “What's New in Arbortext 6.0” East Bay STC (Dublin CA 2011), Silicon Valley DITA Users Group (San Jose CA 2011), STC Carolina (2011). Fraley.
• “Transform your content strategy for today's media and beyond” Planet PTC/PTC Live (Las Vegas NV 2011). Fraley.
• “Lightning Talk: Don't Sell Yourself Short” STC Summit (Sacramento CA 2011). Fraley & Summers.
• “Creating Stylesheets for XML Documents” Arbortext User Group (Sunnyvale CA 2011). Fraley.
• “DITA Keys and the Keyref feature in Arbortext” Silicon Valley DITA Users (Santa Clara CA 2011). Fraley.
• “Arbortext Formatter Shootout” Planet PTC (Boston MA 2010). Fraley.
• “Synchronize Product Information with Product Development” / “Documentation as Advanced as Your Products” Webinar (San Jose CA 2010), Planet PTC (Boston MA 2010). Fraley.
• “DITA Style in Arbortext. It's easy!” Webinar (San Jose CA 2010). Fraley.
• “CPR For Your Product Information” Webinar (San Jose CA 2010). Fraley.
• “Taking a Transformative Approach to Content Strategy” Gilbane (Boston MA 2010). Fraley & Summers.
• “Single Source of Truth: Component Content Management” Gilbane (Boston MA 2010). Fraley & Summers.
• “What is the ROI of XML?” Webinar (Sunnyvale CA 2010). Fraley.
• “Evangelizing Automated Publishing in your Organization” PTC/User (Long Beach CA 2010). Fraley.
• “Where Are They Now?” CMS/DITA North America (Santa Clara CA 2010), University of Huntsville STC (Huntsville AL 2013), TC Dojo (Sunnyvale CA 2013), SWE Regional Conference (Davis CA 2014), STC Nevada (Las Vegas NV 2014). Fraley.
  • as “Early Adopters of Dynamic Information Delivery: Where Are They Now?” Lavacon (Portland OR 2014)
  • with Life-Sciences focus, AMWA (San Diego 2019)
• “Arbortext User-to-User Panel” PTC/User (Orlando FL 2009). Fraley.
• “The XPath to XSL Style: A Primer” PTC/User (Orlando FL 2009), STC Summit (Phoenix AZ 2014). Fraley.
• “From FrameMaker to FrameMaker Growing a DITA-Capable Department” CM Strategies/DITA North America (St Petersburg FL 2009). Fraley.
• “Content Reduction and Reuse in a Multichannel Publishing Environment” PTC/User (Tampa FL 2007), CM Strategies/DITA North America (Santa Clara CA 2008), East Bay STC (Dublin CA 2009). Fraley.
• “Panelist and Moderator, DITA Question and Answer Session” CM Strategies/DITA North America (Boston MA 2007). Fraley.
• “Why S1000D?” [Customer] Corporate Working Group (Washington DC 2006). Fraley.
• “Challenges of S1000D Legacy Conversion” [Customer] Corporate Conference (Sunnyvale CA 2006). Fraley.
• “S1000D Impact Report” [Customer] Corporate Conference (Sunnyvale CA 2006). Fraley.
• “Potential Impacts of S1000D on Our Current Toolset” [Customer] Corporate Working Group (Sunnyvale CA 2006). Fraley.
• “Issues with Documentation Systems and Their Solutions” [Customer] Corporate Working Group (Sunnyvale CA 2006). Fraley.
• “Technical Publications Today” [Customer] Corporate Working Group (Sunnyvale CA 2005). Fraley.
• “Exploring the challenge of Configuring DITA PDF Output” [Customer] Corporate Conference (San Jose CA 2005). Fraley.
• “Financial Rewards in Reuse (Why Companies Move to Single Sourcing)” STC Silicon Valley (Cupertino CA 2005). Fraley.
• “Where Source Development Meets Documentation” CM Strategies/DITA North America (Annapolis MD 2005), AUGI (Orlando FL 2005). Fraley.
• “Successful Single Sourcing” Silicon Valley STC (Cupertino CA 2003). Fraley.
• “Beyond Theory: Making Single-Sourcing Actually Work” ACM SIGDOC (San Francisco CA 2003). Fraley.
• “Branched Libraries and Rapid Release Single-Source Environment Implementation” AUGI (San Antonio TX 2003). Fraley.

See also webinars and presentations done as part of the Arbortext Monster Garage.

Patents

• Fraley, E. “Digital multimedia contact center with tier escalation and deescalation in response to changed criteria” (#7,254,641) August 2007
• Fraley, E. “Digital Multimedia Contact Center” (#8,745,576) June 2014

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