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Style Guides: Fashionable But Also Practical

Having problems with inconsistently written documentation? Do your user manuals need some help themselves? If so, then you need a style guide for your technical writing team. We’re not talking about what they should wear, but how they should write….

Get your [bleep] together…with DITA maps

In this TC Dojo session, we’ll talk about maps, maps, and more maps. Using maps to organize your thoughts, your keys, your content, your deliverables. We’ll talk about mini-maps and deliverable maps, and why you should not use bookmaps (unless…

Adding Custom Actions to OxygenXML Frameworks

Elizabeth Fraley will walk through one way to customize the OxygenXML environment. What you will learn: How custom actions can personalize your OxygenXML environment How custom actions work How to add menu items and toolbar buttons that will trigger your…

Harnessing the Chi of Swagger in Your API Docs

Frequently when tech writers start creating API documentation, a developer will ask, Why don't we use Swagger? Swagger, or the OpenAPI specification, is an open standard for describing your REST API. The Swagger/OpenAPI spec, which is created in YAML or…

Editing the Work of Non-Native English Speakers

As content ninjas in a global environment, editors often get asked to improve content created by non-native English speakers. While it can be challenging to edit this type of content, knowing the common mistakes can help you be more efficient…

How to Use Root-Cause Analysis to Promote Information Supply Chain Methodologies

If your documentation process is implicated in a customer quality incident (CQI), Congratulations! You have the platform needed to shine a light on the problems you’ve been escalating for years. In this presentation, Seth Park will argue that errors in…

Acing Your Techcomm Interview

So many jobs hinge on the interview. Learn what to do, and what not to do, in both phone and in-person interviews for technical communications jobs. From seemingly innocuous questions, to group interviews, to memorable ways to impress and guaranteed…

Two Tricks to Tilt the Scales in Your Favor

Ever wish you could tilt the scales in your favor? Boost your perceived value to others? Have people clamoring for your time and attention rather than having to chase people down while they run away from you?Join us for the…