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Stretching Your Technical Communication Skills: Moving Beyond Language Barriers

Never underestimate your ability to see the gaps in conversations, hear the confusions, and understand competing goals in the decision-making process. If you’re in the room and being observant, then you can focus on improving the communication and making sure…

Using Style Guides to Achieve Content Collaboration and Consistency

Style Guides: What Goes In Them and What Can They Cover? Style guides serve an important role, establishing guidelines to improve communication, ensure consistency, and enforce best practices in composition, presentation, and language, and representing the specific needs of the…

Secrets of a gumshoe librarian: Tips for transforming your career and staying relevant

Is your career ready for a makeover? Have you been forced into making a change? Client and employer needs evolve, and we should too. But no one wakes up and just decides to upend their career, because change can be…

Leading a Content Strategy in Small to Medium Enterprises

Convincing the administration in a small-medium business is just as hard as for the bigger businesses. You need a strong case, but how do you get through? You will after this session. You will learn what is the lean approach….

How I Got Here: Career Dev Tips From Wise Old Farts

A panel discussion with tips and stories that helped the pillars of STC get through their careers with success and pride. Listen to past and current board members, conference organizers, and authors tell their stories and offer tips on how…

Using Checklists to Increase Consistency and Productivity in Communications Tasks

Anyone writing, editing, or managing any type of communications for a living is feeling the crunch. There is less time to create and edit; more types and formats of content; more apps, software, and systems to learn. And we expect…

Cognition, Design, and Usability: An Primer for Technical Communicators

Nothing is inherently usable. Rather, usability is about cognition—or how our minds process sensory input. If technical communicators understand such factors, they can create materials that address them and develop more usable designs. In this session, the presenter overviews Cognitive…

DITA Output Doesn't Have to be Ugly

Traditionally, stylized DITA output has been clunky and code-editor driven. But it doesn't have to be that way. See how one tool is taking features from other user experiences and bringing them in to a world that has been neglected….