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Remote For The Win!

Remote work has become the norm during the global health crisis and it isn’t going away any time soon. Many companies are discovering productivity increases even with their staff out of the office and are beginning to announce to their…

Using Confluence for External Facing Product Documentation

As a Technical Communicator, we all get this question: What tool do you use to write your technical documentation? Romy has found that her answer surprises most people, who then immediately want to know how they use it and if…

Using Warehouse Files to Improve the Overall Findability of Your DITA Content

Can a comprehensive index be created in a modern DITA XML publishing environment made up of hundreds of tiny files? And how can an editor and indexer be incorporated into the DITA environment for better consistency and findability of content?…

How to hack repetitive publicity tasks and get your life back!

Is your social media a series of bursts that happen when you remember to do it? Do you throw the same message into the void (as if every audience and every channel was the same) and hope for the best?…

Arbortext for Authoring Workshop: Getting Started With Arbortext Editor

Upcoming Dates The virtual, instructor-led version of this class, Learning Arbortext Editor, is publicly available and regularly scheduled. See our Public Calendar for specific delivery dates. Overview Learn the basics for authoring technical content in Arbortext. This workshop is good…

These are a few of our favorite things

Liz Fraley shares the top features they use and the their best methods for teaching #XML authoring and single-source #publishing (via the #Arbortext tool suite) About the presenter Liz Fraley, Single-Sourcing Solutions, is a serial entrepreneur. She's founded two companies,…

Writing Accessible Technical Documentation

Learn about principles and importance of accessibility and how to apply current standards to your technical documentation. We’ll provide examples using Microsoft Word and explain how a properly formatted source document is the secret to PDF accessibility success. Erin and…

The Interplay of UX and Technical Communication

User experience includes every interaction people have with a company and its products…from opening the box to using the product. When using an app to interact with a product, the visual and written content must work together seamlessly to deliver…