Deconflict: A User-Centered Approach to Editing for the Military

Military organizations are longstanding discourse communities that often pose unique challenges when it comes to fully understanding needs and preferences while balancing best practices for communication. A user-centered approach that promotes ethnographic study and co-authorship can help technical communicators improve…

• Key Concepts: audience and context, editing, globalization, usability and user experience
• Filed under: Webinars
• Venues: TC Dojo

Video Provides the Edge

Video provides technical communicators the edge in communicating complex materials to customers. When given a choice, would most people watch their problem be solved or read about it? At MiTek, our experience strongly suggests that customers want to see how…

• Key Concepts: audience and context, editing, globalization, usability and user experience
• Filed under: Webinars
• Venues: TC Dojo

XML Saves Lives

I know it sounds dramatic, but it's not hyperbole. If your business is regulated or has strict standards applied, XML is critical and quickly becomes a strategic advantage! XML gives you several advantages over desktop publishing that can help address…

• Key Concepts: audience and context, editing, globalization, usability and user experience
• Filed under: Webinars
• Venues: TC Dojo

Tools and Development: Courtship, Commitment, and Relationship Goals

The demands for content creation and delivery today often necessitate far more than the simple desktop publishing programs of the 80s and 90s. Instead, companies must invest in a full content ecosystem that might include authoring tool, content management system,…

• Key Concepts: audience and context, editing, globalization, usability and user experience
• Filed under: Webinars
• Venues: TC Dojo

Inside Out or Outside In

From the company’s perspective, it is important to clearly document and describe how each of the functions and features work. From the users perspective it is important they understand how to use the technology to benefit themselves. The challenge for…

• Key Concepts: audience and context, editing, globalization, usability and user experience
• Filed under: Webinars
• Venues: TC Dojo

The Art of Minimalism

When is a little too little and when is too much too much? Answering this question can lead to confusion and frustration for writers. If you are feeling this way, you are not alone. But what can the arts teach…

• Key Concepts: audience and context, editing, globalization, usability and user experience
• Filed under: Webinars
• Venues: TC Dojo

Accessibility Basics for Professional and Technical Writers

As we move forward to create a more diverse and inclusive world, delivering accessible content becomes increasingly important. But what do we mean by “accessibility” and why should accessibility be important to professional and technical writers? In this session, Bob…

• Key Concepts: audience and context, editing, globalization, usability and user experience
• Filed under: Webinars
• Venues: TC Dojo

Chart Busters!

It's Weird Chart Day! In this TC Dojo we explore good charts gone bad! Sometimes it is easier to learn by example and some of the best lessons can be learned from bad examples. Sara Doan walks through some stunning…

• Key Concepts: audience and context, editing, globalization, usability and user experience
• Filed under: Webinars
• Venues: TC Dojo