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Tell a good story (It’s the shape of the curve that matters)

Seems like everyone is talking about story telling. Last April, it was the theme at the STC Spectrum conference.  At STC Summit in 2015, Nancy Duarte gave the keynote based on research she did for her book, “Resonate: Present Visual Stories…

Publish High-Quality, Print-Ready DITA in less than a day

b Post Summary Everyone says, “Publishing DITA is Hard!” But the truth is you can publish DITA content for ePub and Print output with very little work. The promise that vendors (like us) have been giving for 20 years is…

Are you going to camp this summer?

Are you coming to TC Summer Camp? Have you been to TC Camp? TC Camp, the non-profit we launched last year is expanding! The board at TC Camp is taking it to the East Coast next month: It's TC Summer…

XPath and XSLT for Everyone

Anyone working with XML content can benefit from learning XPath. XPath is the way that elements are identified and located inside an XML Document. Want to find the first title in your document? Or the fifth? Or the 2nd one…

Do you feel lucky?

Last month at STC Summit, someone came by our booth and we got to talking about the TC Dojo. The TC Dojo is a webinar series we started 4 years ago. It works like this: First, we poll the community…

Having folks you can count on makes all the difference

In April, I was asked to present at Leadership Day at the STC Rochester Spectrum 2016. Every year, the conference chairs choose a theme and ask presenters to speak to the theme. Leadership day is a conference addition that happens…

Tips for writing great documentation

I recently read a great article by Taylor Singletary who's been writing documentation for customer facing products that almost all of us use: LinkedIn, Twitter, and Slack. If you ask him, he says he works in “developer relations.” He wrote up…

Collaboration – Love it or Hate it?

This month I wanted to find out if you have come to love or hate collaboration in any of it's forms.  I'm a big experimenter which often means I'm a big collaborator. In January's TC Dojo, we had Karl Klashinsky…