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How many books did you read last year?

Late last year, I saw an article in the Atlantic that talked about the Decline of the American Book Lover.The Pew Research Center reported last week that nearly a quarter of American adults had not read a single book in the past…

Want to see what kind of software docs engineers celebrate?

I see posts on LinkedIn all the time about training in writing API docs or how best to document software systems. Here in Silicon Valley, it's the hottest sub-discipline in techcomm. In fact, API docs are so popular, they have an…

Subscription licenses are here to stay

Updated: May 2017 The software companies of world has decided the answer to that question is yes. I first heard about subscription licenses from Adobe back in 2013. Then Microsoft followed. For good or bad, whether we like it or not, it's here…

12 tips from UX designers that Techcomm folks should know too

Next to API docs, UI/UX is one of the fastest growing sub-domains in technical writing. Not surprising, because documentation contributes to the user experience and explain how to use a product's user interface.In May, I spotted an article by Robert Hoekman,…

Released: Arbortext 102 Best Practices for Creating Arbortext Styler Stylesheets

Announcing the release of Arbortext 102: Best Practices for Creating Arbortext Styler Stylesheets. The second book in the Arbortext Monster Garage series, Arbortext 102 is the second book about Arbortext and the first book about creating and publishing with Styler. Written…

How to find the best content management system (or any other tool)

b Post Summary In this article, I hope I can convince you to gather requirements before you buy. It's the only way to guarantee that you find the best content management system for you. Not for someone else. FOR YOU….

What is the best DITA authoring and publishing tool?

I see this question posted all the time – in newsgroups, in blog comments, in LinkedIn groups. Posting this kind of question will get you one of three classes of answer. And every time, the answers posted are wrong. Most answers come…

Do you have a mentor?

When I first started Single-Sourcing Solutions in 2005, I didn't know anything. I thought I did, of course. When I look back from where I am today, I can honestly say I didn't. I was lucky, though. I got connected…