Having folks you can count on makes all the difference

In April, I was asked to present at Leadership Day at the STC Rochester Spectrum 2016. Every year, the conference chairs choose a theme and ask presenters to speak to the theme. Leadership day is a conference addition that happens…

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Tips for writing great documentation

I recently read a great article by Taylor Singletary who's been writing documentation for customer facing products that almost all of us use: LinkedIn, Twitter, and Slack. If you ask him, he says he works in “developer relations.” He wrote up…

• Key Concepts: best practices, topic based writing
• Filed under: Blog
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Collaboration – Love it or Hate it?

This month I wanted to find out if you have come to love or hate collaboration in any of it's forms.  I'm a big experimenter which often means I'm a big collaborator. In January's TC Dojo, we had Karl Klashinsky…

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Paper or ePub?

Did you know that reading on a kindle or other electronic device isn't the same to your brain as reading on paper? Well, as it turns out: Neuroscience, in fact, has revealed that humans use different parts of the brain…

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How long do you struggle before you ‘Let It Rest’?

Here at Single-Sourcing Solutions, we often find ourselves on the leading edge of working with new features or on the back side of working with old features to wrangle them into doing what our customers need them to do today….

• Key Concepts: best practices, soft-skills
• Filed under: Blog, Liz Asks
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Conference notes from: World IA Day 2016

Last month I went to World IA Day 2016 in Seattle. I'm based in San Francisco, which also hosted World IA Day event, but every now and again it's good to get out of your little corner of the world and…

• Key Concepts: content strategy, usability and user experience
• Filed under: Blog
• Venues: World IA Day

Inclusive vs Exclusive Language and Corporate Culture

It seems that as of 6/5/2019, the GSA has pulled the article down. Good thing we captured what we did! The U.S. General Services Administration (GSA.gov) website recently published an article (and the code to go with it) about how they…

• Key Concepts: best practices, case study, usability and user experience
• Filed under: Blog
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Do you experiment?

Last month Tom Johnson of the I'd Rather be Writing blog interviewed me about why I started TC Camp. He wanted to know why I started something that was so obviously energy and resource intensive?It's true that I have a…

• Key Concepts: best practices, collaboration, jobs and careers, soft-skills
• Filed under: Blog, Liz Asks
• Venues: TC Camp, TC Dojo