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Do you feel lucky?

Last month at STC Summit, someone came by our booth and we got to talking about the TC Dojo. The TC Dojo is a webinar series we started 4 years ago. It works like this: First, we poll the community…

Tips for writing great documentation

I recently read a great article by Taylor Singletary who's been writing documentation for customer facing products that almost all of us use: LinkedIn, Twitter, and Slack. If you ask him, he says he works in “developer relations.” He wrote up…

Collaboration – Love it or Hate it?

This month I wanted to find out if you have come to love or hate collaboration in any of it's forms.  I'm a big experimenter which often means I'm a big collaborator. In January's TC Dojo, we had Karl Klashinsky…

Paper or ePub?

Did you know that reading on a kindle or other electronic device isn't the same to your brain as reading on paper? Well, as it turns out: Neuroscience, in fact, has revealed that humans use different parts of the brain…

How long do you struggle before you ‘Let It Rest’?

Here at Single-Sourcing Solutions, we often find ourselves on the leading edge of working with new features or on the back side of working with old features to wrangle them into doing what our customers need them to do today….

Conference notes from: World IA Day 2016

Last month I went to World IA Day 2016 in Seattle. I'm based in San Francisco, which also hosted World IA Day event, but every now and again it's good to get out of your little corner of the world and…

Do you experiment?

Last month Tom Johnson of the I'd Rather be Writing blog interviewed me about why I started TC Camp. He wanted to know why I started something that was so obviously energy and resource intensive?It's true that I have a…

Thanks to all those who joined Guru D and the Cult of DITA at Lavacon

At Lavacon last month I gave two presentations: one traditional and one…Not. We all know that I like to experiment right? TC Camp, TC Dojo, TPC Affinity Groups are my most successful and well known. This time, I decided I…